How do I get help with Canvas?
Answer
As of May 28, 2024, Oxy uses Canvas for its campus learning management system.
General assistance for faculty can be found in the Canvas Instructor Guide.
General assistance for students can be found in the Canvas Student Guide.
Canvas can be used on mobile devices too! For more information, review Canvas Mobile.
A chat service is available for faculty within Canvas for immediate assistance by clicking on Help in the left-hand sidebar and then Chat with Canvas Support (Faculty) under Other Resources.
More details on training and features in Canvas such as how to publish a course and how to edit your course end date are in our Canvas guide.
If you have additional issues or questions, please contact the ITS helpdesk at helpdesk@oxy.edu